Shipping Policy

How does the delivery process work?
  • Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition
  • After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner
  • Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
How are items packaged?

We package our products in boxes, which are covered in a secured seal.
We pride ourselves on the quality of our packaging.

My order has been shipped. Now how can I track it?
  • Once your order has been dispatched, you will receive an email/sms with the details of the tracking number and the courier company that is processing your order.
  • You can track the status of your package 1-3 Business Days after your order is dispatched from our warehouse 
What is the estimated delivery time?

We usually dispatch most orders within 4-6 business days (excluding Sundays and public holidays)

**If you are ordering our products in a sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 7 days of order date.

Are there any shipping charges applicable on my order?

Currently, we do not charge shipping. However, shipping may be charged on a case-to-case basis depending on the nature of the shipment and the delivery location.